Frequently Asked Questions


Do you have questions about Valentus? Read our FAQ’s below or contact us if you don’t see your question and we would be happy to help! We want to help you achieve your goals and can show you how Valentus and Livin Trim can support you in your journey.

Valentus Product FAQ’s

No, the Valentus Prevail products are simply functional beverages, each for a different purpose. The SlimRoast Coffee and the TRIM are both weight management products that aid in diminishing appetite and burning fat but are not a replacement for a meal.
Prevail SlimRoast coffee is formulated with all-natural, fat-burning ingredients and detox components. Here are the ingredients: Non GMO Dark Roast Coffee, Chlorogenic Acid, Garcinia Cambogia 95%,Phaseolamin, Cassiolamine Green Tea 100:1 Extract, Ginseng 100:1 Extract, L-Carnitine with Chromium.
Results will vary from person to person drinking the Prevail SlimRoast coffee however, the results have been unbelievably positive in regards to weight-loss with this product.* Many people have been feeling better, losing weight, sleeping better and overall having a lot more energy. Check out some of the testimonial pictures here >> http://bestweightlosscoffee.com/
Yes, of course! However, with SlimRoast, less is more. You will notice that after you’ve had one Prevail SlimRoast, you may not feel like you need another. If you do still crave regular coffee, just make sure you’ve had your SlimRoast first, then proceed to have your regular drip coffee.
YES! All of our Prevail drinks are gluten free, non GMO, pesticide free and chemical free.
A healthy exercise routine is always recommended and will produce the best results, but it is not necessary to be on an exercise program in order to see results with the Prevail SlimRoast coffee.
No! The best part about the Prevail Valentus products is that you do not need to change your diet. It is always recommended that you cut out unhealthy foods and incorporate a small amount of exercise to produce the best results. Drinking the SlimRoast or Trim will diminish your appetite and help stop your snacking. You will eat less, which will help with weight management.*
For some customers who purchased the Prevail© SlimROAST coffee to assist with their weight management goals, they struggle to lose any “weight” in their first few weeks of consuming the product. This is a result, most likely, to a number of factors including menopause, hormonal replacement therapy, anti-depressant medications, a Candida Albicans (yeast) infection, external stress, excessive alcohol and high caloric food consumption, or genetics. Although Valentus’ Prevail© SlimROAST coffee is designed to assist in weight management, including progressive weight loss through thermogenesis, appetite suppression control and increasing metabolism with natural ingredients designed to assist in these goals; people achieve these desired outcomes at individual rates. There are no guarantees, directed or implied, that weight loss is sure to occur. In many instances, compositional changes occur to the visceral (skeleton) fat on the body. For this reason, Valentus encourages its customers to weigh and measure themselves weekly to track progress of their weight management program.
Prevail© Functional Beverages can help many with weight loss/management, energy, libido, focus and mental clarity, appetite control, sleeping, digestion and overall immune health. Making Prevail© products a part of everyday life is an option many people will utilize to receive the lifelong benefits Valentus products provide.
Consult your physician or accredited healthcare practitioner. Due to the thermogenic effect of the Prevail© SlimROAST and Prevail© TRIM, it is not recommended for consumption by breast-feeding mothers or those expectant mothers.
Valentus recommends that you take the SlimRoast, TRIM and IMMUNE daily for 6 straight days and take the 7th day off. This is so that your body can reset from the detox ingredients. By giving your body a kick-start after the day off, you will see quicker results! This is also up to you and how you feel on the product, you will not see any additional side effects if you were to continue taking them on the 7th day.
Taking the Valentus Prevail products is simple! Refer to the QuickStart Plan to find out when and how you should take each of the drinks.
Each person will react to the benefits of the Valentus Prevail beverages differently. With the SlimRoast coffee in particular, most people will notice significantly suppressed appetite, increased focus and mental alertness, and an overall elevated mood on this weight-loss coffee. If you find it too strong to begin with, try just half a package for a couple days and gradually work up to using the full package to receive the full benefits of this weight-loss coffee.
All of the Valentus Prevail drinks are made with 4 grams or less of organic cane sugar. The SlimRoast coffee has less than 1 gram, the Trim has less than 1 gram, the Immune Boost has 3.5 grams and the Energy has 4 grams.
Yes, it is safe to consume alcohol while taking the Valentus products. All of the ingredients are all natural and safe.
Great question!
SlimRoast Coffee = 120 mg
Trim = 50 mg
Immune Boost = 0 mg
Energy = 80 mg
Drinking SlimRoast is so simple! First boil your water, tear open a sleeve of SlimRoast, add water to your mug, stir and enjoy! A few tips for best results: Wait a few minutes for the water to cool down. If you add boiling water to the SlimRoast, it will damage some of the herbs and eliminate their effectiveness. Also, SlimRoast is most effective when it’s black. If you are a cream and sugar person, try using a sweetener and switching to a non-dairy product like almond milk.
We always recommend that you consult with your doctor before you start taking the product if you have any existing health concerns. Bring the list of ingredients with you for your doctor to read. You can find them HERE
Yes, however some customers have observed it does not mix as well as a regular cup of coffee. This is due to one of the active ingredients in the Prevail© SlimROAST coffee. It is a personal preference, and does not affect the performance of the product.
One of the by-products of thermogenesis is heat. When the body begins to metabolize stored body fat, heat is released in the process. A natural thirst will occur, so be sure to increase your water intake. It is recommended that you should drink 1⁄2 your body weight in total ounces of water daily. Refer to THIS PAGE for more information.
This reaction is part of a detoxification stage known as a “healing crisis”. Some people will experience headaches, nausea, heartburn/acid re-flux, constipation, excess gas/bloating and having difficulty sleeping at night. As the body starts to shed the body of stored toxins, these symptoms will subside. If symptoms continue for longer than 1 week, it is recommended to half-dose until the symptoms subside.
This is associated with the inulin fiber in the product. It is recommended to half-dose your daily serving until the symptoms subside.

Ordering FAQ’s

  • Go to www.Valentus.com/login
    Enter your MEMBER User Name and Password (no spaces and case sensitive). Usually first and last name. If you do not remember your info, click on HELP and Valentus will email you.
  • Select ORDER from the menu
  • Select your package for purchase. Business Builder Pack is the best value and great for sharing! OR choose your 3 box or 6 box packages and the product from the drop down menus.
If you are in Canada or the United States, your order will be shipped within 48 hours and you will receive it to your door in 7-10 business days.
You can order any of the Valentus products as a preferred customer and receive preferred pricing. When you pay a one-time $20 IR membership fee, you immediately hold a spot within our fast-growing company. You will receive 7 personal websites and become eligible to stat earning income right away. When you refer people to your websites to purchase product or join you as an IR member, you qualify to be paid in up to 7 different ways with Valentus! Read More about joining our team https://livintrim.com/valentus-opportunity/
You do not need to be set up with a Monthly Loyalty Purchase each month however, we recommend choosing a date each month to receive your new product to ensure you do not run out. There is no contract and you can change your monthly date or product selection anytime. You can even cancel your autoship and start a new one with more or less boxes. If you want to earn the most commissions, you need to retain one order per month of 1 box or higher. You can do this manually or through the autoship option. Read Compensation Plan
  • Sign into your back office www.Valentus.com/login
  • Enter your MEMBER User Name and Password (no spaces and case sensitive). Usually first and last name. If you do not remember your info, click on HELP and Valentus will email you.
  • Click on Monthly Loyalty Purchase
  • Find your ACTIVE monthly order and select CANCEL.
  • Email support@valentus.com if you need help
Yes, you are not giving Livin Trim your credit card information. When you order, you will be directed to Valentus Corporate secure website where you will enter your credit card information. It is held in your account there and not recorded. Your information is 100% secure and safe.
Of course! Valentus is growing rapidly in the United Kingdom, so much so that we’ve created a whole page to help you along. Visit our “How to order Valentus from the UK” page.
We recommend the 12 in 24 Plan which is three Prevail products per day for one month. You can order all three for $129 US or a two month supply for $199 (6 boxes). If you are only looking to drink the SlimRoast coffee, the prices are the same. Check out more on the order page. Just click ORDER at the top right of the page.
Great question! If you are a Preferred Customer, you can earn your product for free each month. All you need to do is refer two friends to order product from your Valentus ID. You simply give them your ID number and the website. They enter your ID number and if they sign up with a monthly autoship, your next order is FREE! You must make sure that you have set up your autoship to receive this benefit. You can cancel anytime!
Valentus Prevail products are formulated and shipped from Salt Lake City, Utah, USA.
YES! Valentus ships to over 50 countries globally. Shipping and taxes will vary depending on which country you are ordering from.
We ship from Utah, USA into either Calgary or Toronto. From there it will be delivered via Canada Post to your home. You do not have to pay duty, just the taxes in your province.
All prices are listed in USD so if you reside in Canada or other countries, your credit card will be charged the exchange rate for that day. There is also applicable taxes for your province or state, as well as a shipping fee. You can find your receipt under ORDER HISTORY once signed into your account.

Still looking for answers?

Click on the online chat at the bottom of the screen and I’m happy to help!
Or, fill out the form on the Contact page and we will respond within 24 hours.

Clicking here will take you to our secure Valentus ordering site. You may choose to order as a preferred customer or join as an Independent Representative for a one-time $20 charge. Please note all prices are in US Dollars.

Valentus Reviews
Shop Cratejoy - The ultimate online destination for subscription boxes.